Anywhere Connect Guides for Desktop
About Anywhere Connect Desktop - Read Guide
Getting Started - Read Guide
Installation | Sign In | Main Window | My Information | Communications Window | Start Chat | Make Audio or Video Call | Share Your Desktop
Contacts - Read Guide
Presence - Read Guide
Anywhere Connect Chat and Group Communications - Read Guide
Chat View | File Sharing | Desktop Sharing | Group Communications
Audio and Video Calls - Read Guide
Make Call From Your Computer | Call From Phone | Answer Call | Contact Name Lookup for Incoming Calls | Missed Call or Communication | Full Screen in Video Call | Multiparty Sessions | Call Waiting | Call Transfer | Message Waiting Indication | Call Park and Retrieve | Call Pull
Search - Read Guide
Communication History - Read Guide
Preferences - Read Guide
Call Settings - Read Guide
Spectrum Anywhere | Remote Office | Call Forwarding | Do Not Disturb | Simultaneous Ring Personal | Block My Caller ID
Multi-Device Support - Read Guide
System Requirements - Read Guide
Troubleshooting - Read Guide
Keyboard Shortcuts - Read Guide
Anywhere Connect Videos for Desktop
To watch videos, visit our Anywhere Connect Videos for Desktop page
Anywhere Connect Training (recorded webinar)
To download Anywhere Connect Desktop (MAC and Windows), visit our Downloads and Links page
Anywhere Connect Desktop Skype4Business
Skype4Business (S4B) - Read Guide
What is Anywhere Connect S4B? | System Requirements | Download and Installation | Signing In and Signing Out | Placing Outbound Calls From Skype to Another Skype Contact | Placing Outbound Calls From Skype Dialer | Placing Outbound Calls From Outlook | Placing Outbound Calls From Internet Explorer | Troubleshooting | Customer Support
Anywhere Connect Videos for Desktop Skype4Business
To watch videos, visit our Anywhere Connect Videos for Desktop Skype4Business page
To download Anywhere Connect Skype4Business (Windows), visit our Downloads and Links page
Anywhere Connect Guides for iPhone and iPad
About Anywhere Connect for iPhone/iPad - Read Guide
Getting Started - Read Guide
Main Menu & Pages - Read Guide
Introduction | What you Will see When First Logging in | Main Menu
Status and Presence - Read Guide
Chat and Group Chat (Instant Messaging) - Read Guide
Audio and Video Calls - Read Guide
Introduction | Dial Pad | Make Audio or Video Calls | Answer and End Calls | In-call Actions | Missed Calls and New Messages | Message Waiting Indicator and Voice Mail Access | Business Line Call Back and Call-through | Contact Name Lookup for Incoming Calls and Call Logs | Call Waiting | Call Transfer | Call Pull | Call Park
Call History and Directory - Read Guide
Call Settings - Read Guide
Introduction | Spectrum Anywhere | Call Forwarding | Do Not Disturb | VOIP Calling | Updating Your Password | Troubleshooting
Multi-Device Support - Read Guide
Other Features - Read Guide
Version Control | Privacy Management | Failover and Failback
Abbreviations - Read Guide
Anywhere Connect Videos for iPhone
To watch videos, visit our Anywhere Connect Videos for iPhone page
To download Anywhere Connect iPhone, visit our Downloads and Links page
Anywhere Connect Guides for Android
About Anywhere Connect Android Phone and Tablet - Read Guide
Getting Started - Read Guide
Main Menu and Pages - Read Guide
Status and Presence - Read Guide
Chat and Group Chat (Instant Messaging) - Read Guide
Audio and Video Calls - Read Guide
The Dialpad | Make Audio or Video Calls | Answer and End Calls | In-Call Actions | Missed Calls and New Messages | Message Waiting Indicator and Voice Mail Access | Business Line Call Back and Call-Through | Contact Name Lookup for Incoming Calls and Call Logs | Call Waiting | Call Transfer | Call Pull | Call Park
Call History and Directory - Read Guide
Signing Out - Read Guide
Multi-Device Support - Read Guide
Features (Version Control) - Read Guide
Version Control | Privacy Management | Failover and Failback
Abbreviations - Read Guide
Anywhere Connect Videos for Android
To watch videos, visit our Anywhere Connect Videos for Android page
Anywhere Connect Mobile Videos
To watch videos, visit our Anywhere Connect Mobile Videos page
To download Anywhere Connect Android, visit our Downloads and Links page
Unity Guides
Unity - Receptionist Console - Read Guide
Unity Desktop Help Guide - Getting Started - Read Guide
The Interface | Call Control | Busy Lamp Field | Instant Messaging
Unity Desktop Help Guide – Read Guide
Unity Call Center Supervisor - Read Guide
Unity Call Center Agent - Read Guide
Unity Call Center Statistics - Read Guide
Unity Call Center Reports - Read Guide
Unity CRM Integration – Sugar CRM - Read Guide
Configuring the Sugar CRM Portal | Configuring Sugar CRM Integration | Unity CRM Functionality
Unity CRM Integration – Zoho CRM - Read Guide
Configuring Zoho CRM Integration | Unity CRM Functionality | Troubleshooting
Unity CRM Integration - Salesforce.com - Read Guide
Configuring Salesforce.com Integration | Contact pop | Contact Search | Call log Entry
Unity CRM Integrations – Agile CRM - Read Guide
Configuring Agile CRM | Contact pop | Contact Search | Call log Entry
Unity CRM Integration – MS Dynamics - Read Guide
Integrating MS Dynamics | Login and Password | Contact pop | Contact Search | Call log Entry
Unity CRM Integrations – Zendesk - Read Guide
Configuring Zendesk Integration | Contact pop | Contact Search | Call log Entry
Unity CRM Integration - Omnichannel - Read Guide
Introduction | Authorization | End User Experience | Managing Twitter | Transfer | Attachments | Direct Message Request | CRM Automatic Contact pop | Viewing Historical Conversations | Troubleshooting
Unity Desktop Videos
To watch videos, please visit our Unity Desktop Videos page.
Unity Desktop Training (recorded webinar)
Unity Receptionist Videos
To watch videos, please visit our Unity Receptionist Videos page.
Broadworks Receptionist Console guides
Receptionist Console - Read Guide
Managing Calls | Receptionist Interface | Managing Contacts | Managing Queues | Keyboard Shortcuts
Broadworks Receptionist Console Videos
Receptionist Console Tutorial
