Anywhere Connect Desktop – Call Settings

Anywhere Connect supports the following service management features allowing supplementary services to be managed. To configure settings and enable functions for your Anywhere Connect desktop client, you will access your Preferences menu by selecting the Preferences icon

preferences button
on the left-hand side of the main menu. Then, select Incoming Calls.

Spectrum Anywhere*

  1. Spectrum Anywhere simplifies communications for on-the-go users and remote users by extending the features of a desk phone to any other fixed or mobile device, regardless of the network or handset manufacturer. Callers dial one number and can reach you on any phone the user chooses. A desk phone, cell phone, and/or a soft phone may ring simultaneously. Enjoy voice call continuity with the ability to move live calls from one device to another without hanging up.
  2. Add locations (numbers) that can be used in the service by adding a number in the Add number text field.
  3. Check Don’t Divert Calls prevents a call ending up as a voice mail, which can be problematic in, for example, conference call situations.
  4. Select Answer Confirmation to receive a separate audio prompt when answering a call from that number (location). It may be useful in cases where, for example, mobile numbers are being used to prevent incoming calls going to mobile voice mail since the call will be ended without going to voice mail if the answer confirmation is not provided.
  5. Select the Call Control check box to enable the server platform to provide mid-call services such as Call Transfer and Conferencing for that number (location).
  6. Call Settings window for the Anywhere Connect for Desktop is shown with Spectrum Anywhere highlighted. - Image opens in full resolution in a new tab

    Note: Only available with Premium Feature packs.

Remote Office*

This service allows the use of any phone as the office phone from a charging and numbering perspective. For instance, a hotel room phone can be used as the office phone.

  1. Enable Remote Office by clicking the slider and specify a phone number to be used as the Remote Office number.
  2. Call Settings window for the Anywhere Connect for Desktop is shown with Remote Office highlighted. - Image opens in full resolution in a new tab

    Note: Only available with Premium Feature packs.

Call Forwarding

  1. Enter a number to which your calls should be forwarded. Different variants of call forwarding are supported, such as forwarding always, forwarding when busy, and forwarding when you cannot answer or when you are unreachable.
  2. Call Settings window for the Anywhere Connect for Desktop is shown with Call Forwarding highlighted. - Image opens in full resolution in a new tab

Do Not Disturb

  1. When you activate this service, all calls are typically blocked by the server and sent to voice mail. Enable this service by clicking the slider.
  2. Call Settings window for the Anywhere Connect for Desktop is shown with Do Not Disturb highlighted. - Image opens in full resolution in a new tab

Simultaneous Ring Personal*

  1. Add up to ten additional numbers or Session Initiation Protocol Uniform Resource Identifier (SIP-URI) addresses that you would like to ring in addition to your primary number when you receive a call. In addition, specify whether you want answer confirmations. This service is an older variant of Anywhere.
  2. Call Settings window for the Anywhere Connect for Desktop is shown with Simultaneous Ring highlighted. - Image opens in full resolution in a new tab

    Note: Only available with Premium Feature packs.

Block My Caller ID

  1. To hide your number when calling or communicating with other parties or contacts, you can enable the Block My Caller ID feature. To do this, go to the Outgoing Calls section of the Preferences menu. Then, enable the Block My Caller ID slider.
  2. Outgoing Calls window for the Anywhere Connect for Desktop is shown with Block My Caller ID highlighted. - Image opens in full resolution in a new tab