Anywhere Connect Desktop - System requirements

Current supported desktop version is 22.6.9 (24.5.4 for Skype for Business users).

OS

Windows

MAC

Version

7

OS 10.9 Maverick

 

8/8.1 (Classic View Only)

OS 10.10 Yosemite

 

10 (Classic View Only)

OS 10.11 El Capitan

Outlook Requirements

Version 2007, 2010, 2013, 2016 32-bit/64-bit

Minimum Requirements:

  • 125 MB disk space on OS-X and 215 MB on Windows
  • Voice - sounds card, speakers, and a microphone
  • Video - web cam is required
  • 2GB RAM
  • 1.5GHz (minimum)
  • For video - Dual core CPU (minimum)
  • OpenGL 1.5 or higher is recommended
  • For HD video, the following is recommended:
    • HD camera
    • HD resolution support in display
    • Quad Core x85 or equivalent
  • For Windows Clients with Skype for Business integration, the following S4B clients are supported:
    • Lync 2010 32-bit
    • Lync 2013 Basic 32 and 64-bit
    • Lync 2013 Standard 32 and 64-bit
    • S4B 2015 32 and 64-bit
    • S4B 2016 32 and 64-bit

Network Requirements - The following ports should be allowed on the Network:

Service/Feature

Ports

Protocol

Desktop

Mobile

User Login

80

80

HTTP

443

443

HTTPS (SSL/TLS)

Instant Message

5222

5222

XMPP

Audio

5060

5060 through 5080

SIP (UDP/TCP)

8500 through 8598

8500 through 8530

RPT

Video

5060

5060 through 5080

SIP (UDP/TCP)

8500 through 8698

8500 through 8630

RPT

File Transfer Proxy

1081

 

XMPP

52644 through 52645

 

SOCKS

Desktop Share

443

 

HTTPS (SSL/TLS)

Outlook Add-in*

5000,5500

MAPI

*Ports serving the Outlook Add-In allow connections only from the Localhost (Outlook must co-reside on the same platform hosting Anywhere Connect PC Client).