Home | Archives for Thomas McClatchie | Page 2Print and shareFeature Access Codes Table of contents View Feature Access Codes  Feature Access Codes (also known as “star codes”) are entered through the phone keypad to control the configuration of certain features. For features that require additional input, follow the audible prompts to provide the required additional information. Within the admin … Read More

Home | Archives for Thomas McClatchie | Page 2Print and shareUsersTable of contents Users   Users To view and modify the assigned user services in bulk: Select Users in the left-hand menu. On the User tab is a list of all of the users assigned to this group. Select User Bulk Features in the left-hand menu. Choose the service you … Read More

Home | Archives for Thomas McClatchie | Page 2Print and shareSchedulesTable of contents Add a schedule Modify a schedule   Schedules support group services like auto attendants and call queues. They establish a set of time slots where a feature can route incoming calls and execute specific behavior based on day of the week and/or time of the day. Schedules … Read More

Home | Archives for Thomas McClatchie | Page 2Print and sharePhone lists and directories Table of contents Common Phone list Custom Directories Directory   Within the admin portal, there are three types of phone lists and directories that administrators can view, create and manage: Common Phone List –  Display or modify common group phone lists. Custom Directory – Define new … Read More

Home | Archives for Thomas McClatchie | Page 2Print and shareSpectrum Enterprise Voice Management Portal End User Quick Start Guide Table of contents Get started: dashboard overview Explore the dashboard Change your password Voicemail PIN Log out   Get started: dashboard overview Users can conveniently access various menus and settings from the service dashboard when logged in to the portal. … Read More

Home | Archives for Thomas McClatchie | Page 2Print and shareSpectrum Enterprise Voice Management Portal Admin Quick Start Guide Table of contents Get started: dashboard overview Explore the dashboard Change your password Log out Search   Get started: dashboard overview As a group administrator, you can conveniently access various menus and settings from the service dashboard when logged in to … Read More