As an administrator, you can reset a user’s software (web portal) password and/or their voice portal passcode within the user’s profile in the admin portal.

Administrators can enable and configure a user’s voice messaging settings and greetings within the admin portal. The voice messaging settings and features allow users to retrieve voice messages by email or text. Voicemails are sent in a .wav format.

Hoteling allows a user to associate their service profile (phone number, features, and calling plan) with a host user and use the host user’s device as their primary device.

The Call Recording feature provides a hosted mechanism to record the calls placed and received for replay and archival. It is a hybrid feature, where the third-party, Dubber, stores and manages the recorded calls.