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Phone Lists and Directories
Home | Help GuidesPhone Lists and DirectoriesDownload Video Transcript
Auto Attendant
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Hunt Groups
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Call Center
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Poly Edge E550 Phone Guide
Home | Help GuidesPrint and sharePoly Edge E550 – Phone Guide Table of contents Your Desktop Device Using Your Desktop Device Key Expansion Module Your Desktop Device Display The lines screen is the first screen that appears once the phone is powered on. This shows your phone lines and provides access to your directory. The second display is located … Read More
Reset a User’s Password
As an administrator, you can reset a user’s software (web portal) password and/or their voice portal passcode within the user’s profile in the admin portal.
Voice Messaging
Administrators can enable and configure a user’s voice messaging settings and greetings within the admin portal. The voice messaging settings and features allow users to retrieve voice messages by email or text. Voicemails are sent in a .wav format.
Hoteling
Hoteling allows a user to associate their service profile (phone number, features, and calling plan) with a host user and use the host user’s device as their primary device.
Call Recording
The Call Recording feature provides a hosted mechanism to record the calls placed and received for replay and archival. It is a hybrid feature, where the third-party, Dubber, stores and manages the recorded calls.