Webinars

Our trainers host live webinars where you can ask questions and learn tips about using your service. If none of the dates or times work for you, we also have a library of recorded webinars that you can watch at any time.

Upcoming Webinars

Work from home essentials

Work from Home Essentials - 60 mins

This training session will support you in navigating your Spectrum services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.

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Work from Home Essentials - 60 mins

This training session will support you in navigating your Spectrum services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.

Register now

Work from Home Essentials - 60 mins

This training session will support you in navigating your Spectrum services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.

Register now

For Administrators

Spectrum Enterprise: Unity Agent and Unity Supervisor - Instruction on using the call center application Unity for both Agents and Supervisors. 60 mins

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Spectrum Enterprise: Tech Admin Portal Training. 60 mins

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For End Users

ENT Poly 250/450 and Cisco 6800/8800 Series, Voicemail Training. 60 mins

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Enterprise UC with Webex. 60 mins

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Spectrum UC with Webex. 60 mins.

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Spectrum UC with Webex. 60 mins.

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Post Training Guide - Administrator

This guide emphasizes key points reviewed in training and takes you through a step-by-step process for setting up important features. Click here for system administrator post training support.



Previous webinars

Previously Recorded Webinars

Webex

(22 mins)


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Anywhere Connect

(15 mins)


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Polycom VVX 300 Series / VM and User Portal (including Call Details report). 90 mins

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Anywhere Connect Desktop. 60 mins.

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Admin Portal

(44 mins)


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Polycom VVX 300 Series / VM and User Portal (including Call Details report). 90 mins

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Anywhere Connect Desktop. 60 mins.

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Unity Agent & Supervisor

(22 mins)


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Unity Desktop

(11 mins)


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Call Recording

(33 mins)


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Reception Console

(20 mins)


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Cisco 6851/8811/8851

(26 mins)


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Poly VVX 300/500/600

(24 mins)


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Spectrum Poly 250

(29 mins)


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Cisco 6851/8811/8851

(26 mins)


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Polycom VVX 300/500/600

(24 mins)


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