Webinars

Our trainers host live webinars where you can ask questions and learn tips about using your service. If none of the dates or times work for you, we also have a library of recorded webinars that you can watch at any time.

Upcoming Webinars

Work from home essentials

Work from Home Essentials - 60 mins

This training session will support you in navigating your Spectrum services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.

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Work from Home Essentials - 60 mins

This training session will support you in navigating your Spectrum services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.

Register now

Work from Home Essentials - 60 mins

This training session will support you in navigating your Spectrum services to optimize your experience working from home. We will cover desk phones, business apps, and user portals.

Register now

For End Users

Spectrum Enterprise Poly 250/450 and Cisco 6800/8800 Series, Voicemail and User Portal Training. 90 mins.

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UC Connect with Webex. 60 mins.

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For Administrators

Spectrum Enterprise: Tech Admin Portal Training

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Spectrum Enterprise: Unity Agent and Unity Supervisor - Instruction on using the call center application Unity for both Agents and Supervisors. 60 mins

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Webex

Spectrum UC with Webex. 60 mins.

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Spectrum UC with Webex. 60 mins.

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Previous webinars

Previously Recorded Webinars

Webex

(22 mins)


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Unity Agent & Supervisor

(22 mins)


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UCEP Admin Portal

(44 mins)


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Polycom VVX 300 Series / VM and User Portal (including Call Details report). 90 mins

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Anywhere Connect Desktop. 60 mins.

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Anywhere Connect

(15 mins)


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Polycom VVX 300 Series / VM and User Portal (including Call Details report). 90 mins

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Anywhere Connect Desktop. 60 mins.

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Reception Console

(20 mins)


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Cisco 6851/8811/8851

(26 mins)


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Polycom VVX 300/500/600

(24 mins)


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