Getting Started

How do I place a call from my Cisco 6851 phone?

How do I perform a consulted/warm transfer from my Cisco 6851 phone?

How do I blind/cold transfer a call from my Cisco 6851 phone?

How do I place a call from my Cisco 8811 phone?

How do I perform a consulted/warm transfer from my Cisco 8811 phone?

How do I blind/cold transfer a call from my Cisco 8811 phone?

How do I place a call from my Cisco 8851 phone?

How do I perform a consulted/warm transfer from my Cisco 8851 phone?

How do I blind/cold transfer a call from my Cisco 8851 phone?

How do I place an outbound call from my Poly VVX 300/400 series phone?

How do I perform a consulted transfer from my Poly VVX 300/400 series phone?

How do I blind transfer a call from my Poly VVX 300/400 series phone?

How do I place an outbound call from my Poly VVX 500/600 series phone?

How do I perform a consulted transfer from my Poly VVX 500/600 series phone?

How do I blind transfer a call from my Poly VVX 500/600 series phone?

How do I setup my voicemail box on the Cisco 6851 phone?

How do I setup a direct-to-voicemail transfer from my Cisco 6851 phone?

How do I setup my voicemail box on the Cisco 8811 phone?

How do I setup a direct-to-voicemail transfer from my Cisco 8811 phone?

How do I setup my voicemail box on the Cisco 8851 phone?

How do I setup a direct-to-voicemail transfer from my Cisco 8851 phone?

How do I setup my voicemail box on the Poly VVX 300/400 series phone?

How do I perform a direct-to-voicemail transfer from my Poly VVX 300/400 series phone?

How do I perform a direct-to-voicemail transfer from my Poly VVX 500/600 series phone?

Webex overview

How do I sign in to Anywhere Connect desktop?

How do I sign in to Unity?

End User Portal Tutorial

Standard Configuration

Custom Greetings - Record Custom Voicemail Greetings

Custom Greetings - Uploading to the Announcement Repository

Custom Greetings - Call Center Announcements

Custom Greetings - Call Center Routing Policies