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Unity Call Center Supervisor – Silently Monitor an Agents Call
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Unity Call Center Supervisor – Managing Agents
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Unity Call Center Supervisor – Configuring Click to Dial
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Unity Call Center Supervisor – Conference Calls
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Unity Call Center Supervisor – Sending Calls Directly to Voicemail
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Unity Call Center Supervisor – Holding and Resuming Calls
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Unity Call Center Supervisor – Ending Calls
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Unity Call Center Supervisor – Answering Calls
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Unity Call Center Supervisor – Placing Calls
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