Unity Call Center Agent – Consulted Transfer

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Consulted TransferDownload Video Transcript

Unity Call Center Agent – Blind Transfer

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Blind TransferDownload Video Transcript

Unity Call Center Agent – Configuring Click to Dial

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Configuring Click to DialDownload Video Transcript

Unity Call Center Agent – Conference Calls

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Conference CallsDownload Video Transcript

Unity Call Center Agent – Sending Calls Directly to Voicemail

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Sending Calls Directly to VoicemailDownload Video Transcript

Unity Call Center Agent – Holding and Resuming Calls

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Holding and Resuming CallsDownload Video Transcript

Unity Call Center Agent – Ending Calls

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Ending CallsDownload Video Transcript

Unity Call Center Agent – Answering Calls

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Answering CallsDownload Video Transcript

Unity Call Center Agent – Placing Calls

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center – Placing CallsDownload Video Transcript

Unity Call Center Agent – Managing ACD States

Home | Videos | Unity Call Center Agent Videos | Page 2Unity Call Center Agent – Managing ACD StatesDownload Video Transcript