Home | Archives for Michael Harrold | Page 17Unity Call Center Agent – CRM IntegrationDownload Video Transcript
Unity Call Center Agent – Call Logs
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Unity Call Center Agent – Managing Personal Contacts
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Unity Call Center Agent – Sending Instant Messages
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Unity Call Center Agent – Configuring Services
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Unity Call Center Agent – Transfer Directly to Voicemail
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Unity Call Center Agent – Consulted Transfer
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Unity Call Center Agent – Blind Transfer
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Unity Call Center Agent – Configuring Click to Dial
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Unity Call Center Agent – Conference Calls
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