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Home | Business Apps | Unity Receptionist Videos

Unity Receptionist Videos

Table of contents

  • Overview
  • Contacts List
  • Call Logs
  • Visual Voicemail
  • Instant Messaging
  • Quick Access Service Configuration
 

Overview

About Unity Reception | Getting started with Unity | Getting around in Unity Receptionist | Call control buttons | Active call window | Drag & drop | Previously Transferred | Adding notes | Show parked and camped calls | Active call window configuration

Contacts List

Contacts list | Performing call actions | Contacts list configuration | Contact groups | Remote service configuration

Call Logs

Call logs

Visual Voicemail

Visual voicemail

Instant Messaging

Instant messaging | Start an IM conversation | Transfer call to a participant with IM | Instant message configuration

Quick Access Service Configuration

Quick access service configuration | CommPilot Express profiles | Do not disturb (DND) | Call forward always | Remote office

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  • Getting Started
  • Help Topics
    • Phones & Voicemail
    • Business Apps
    • Webex
    • Call Center
    • Portals
    • For Administrators
  • Downloads & Links
  • Contact Us