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Anywhere Connect iPhone - call on hold and call pull

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This is a step-by-step guide for how to manage your active calls, including placing calls on hold and pulling a call from the desktop client to your mobile application.

How do I place a call on hold?

  1. To place an active call on hold, tap the Hold icon.
    2. Active Call screen for Anywhere Connect for Iphone is show with the Hold icon Highlighted. - Image opens in full resolution in a new tab

How do I pull a call from my desktop client to my mobile application?

The Call Pull feature allows you to pull a call that is on your Anywhere Connect desktop client to your mobile application.

  1. While on an active call on your Anywhere Connect desktop client, select the Call icon on your mobile application.
  2. In the Call (dial pad) window, tap the Options icon in the bottom, right-hand corner of the window.
    3. Active Call screen for Anywhere Connect for Iphone is show with the Hold icon Highlighted. - Image opens in full resolution in a new tab
  3. Then, tap Pull Call. The call will then be active on your mobile phone.