Adding contacts, contact status and contact groups (Android Phone and Tablet)

This guide will give you an overview of how to add contacts, understand contact statuses and how to create contact groups.

How do I add contacts?

Your Contact List is used to store contacts with whom you frequently communicate and wish to share presence information.

  1. To add a contact, from the Contacts window, select the Plus icon.
  2. Anywhere Connect, All contacts view, individual user status with plus icon highlighted - Image opens in full resolution in a new tab
  3. Then, tap one of the following options: Add Contact, Add Conference or Add Local Contact.
  4. Note: Add Local Contact is used to access contact found in your company directory or other local address books and requires Anywhere Connect to have access to the local address book.

    Anywhere Connect, All contacts view, individual user status with options menu expanded displaying add contact, add conference and add local contact - Image opens in full resolution in a new tab
  5. Once added, you can select on the Contacts tab to view the contact.
    1. Android Tablet – To add a contact on your Android Tablet, follow the same steps, using the Plus icon located at the bottom of the Contacts window.
    Tablet view of Anywhere Connect contacts view with plus icon highlighted and options menu expanded displaying Add Contact, Add Conference, Add local contact and add group - Image opens in full resolution in a new tab

How do I set a contact as a favorite?

  1. To set a contact as a Favorite, select a contact from the Contacts window.
  2. Anywhere connect all contacts view with 1 of 2 contacts highlighted - Image opens in full resolution in a new tab
  3. Then, tap the Star icon
  4. Contact profile displaying user status as available, work phone, work extension, IM address,  Send Personal SMS icon, First and Last name, with Star in upper top right corner highlighted - Image opens in full resolution in a new tab
    1. Android Tablet – Follow the same steps to set a Favorite on your Android Tablet.

How do I view contacts’ presence status or subscribe to a contact?

If you subscribe to a contact, you will create a Presence relationship with that person. This means you can see the contact’s current Presence Status, his or her location, as well as any Status Messages he or she has posted.

  1. To subscribe to a contact, tap the contact’s name.
  2. Once inside the contact’s profile window, select the Options icon in the top, right-hand corner.
  3. Contact profile displaying user status as available, work phone, work extension, IM address,  Send Personal SMS icon, First and Last name, with Options icon in upper right corner highlighted - Image opens in full resolution in a new tab
  4. Then, tap Subscribe. The contact you wish to subscribe to will receive a notification. Once accepted, the Presence relationship will be established.
  5. User profile window showing options menu expanded displaying edit, subscribe and remove with the subscribe option highlighted - Image opens in full resolution in a new tab
    1. If you unsubscribe from a contact, you will remove the Presence relationship between yourself and that contact. This means you will no longer see the contact’s Presence information and that contact will not see yours.
  6. To unsubscribe to a contact, tap the contact’s name.
  7. Once inside the contact’s profile window, select the Options icon in the top, right-hand corner.
  8. User profile window with options icon highlighted - Image opens in full resolution in a new tab
  9. Then, tap Unsubscribe.
  10. User profile window showing options menu expanded displaying edit, unsubscribe and remove with the unsubscribe highlighted - Image opens in full resolution in a new tab

    Note: Unsubscribed contacts remain in the contacts list, although no presence information is shown. You must remove the contact to delete that person from your contacts list.

    1. Android Tablet – Follow the same steps to Subscribe or Unsubscribe to a contact using your Android Tablet.