Anywhere Connect Desktop – Adding Contacts, Contact Status and Contact Groups

Table of contents

How do I add contacts?

Your Contact List is used to store contacts with whom you frequently communicate and wish to share presence information.

1. To add a contact, select the Search and Dial text box and enter the name, partial name, phone number or partial phone number.

2. Expand the Directory Headers to find the contact to add.
3. Find the contact to add, then right click and select Add Contact.

4. Once added, you can select on the Contacts tab on the main window to view the contact.

How do I set a contact as a favorite?

1. To set a contact as a Favorite, right click on the contact and select Set as Favorite.

How do I create a contact group?

You can also create Contact Groups. These could represent groups of users you frequently contact. For example, you can create a group of contacts that represents people on a project team.

1. To create a Contact Group, select the Plus icon next to the Search and Dial text box.
2. Then, select Add Group.

3. Enter the name of the group, then select OK. The Contact Group will now appear in your Contact List.

How do I add a contact to a contact group?

1. To add a contact to a specific Contact Group, right click on the contact to add, then select Add to Group.

2. Then, choose the name of the group to which to add them. The contact will now be added to the Contact Group.
3. If you do not see the contact under the Contract Group, select on the Contract Group to expand it.
4. To remove a contact, right click and select Remove from Group.

Note: Individual contacts can be a part of multiple Contact Groups.

How do I communicate with a contact group?

Once a Contact Group has been created, you can initiate Group Chat Sessions, Group Voice or Video Calls, and Desktop Sharing Sessions.

1. To initiate, simply right click on the group header to make your selection.

2. A communication window will open starting the function you select.

How do I view a contacts' presence status or subscribe to a contact?

If you subscribe to a contact, you will create a Presence relationship with that person. This means you can see the contact's current Presence Status, his or her location, as well as any Status Messages he or she has posted.

1. To subscribe to a contact, right click on the contact's name and select Subscribe. The contact you wish to subscribe to will receive a notification.
2. Once accepted, the Presence relationship will be established.


Note: The same process applies when adding contacts from the company directory.

3. If you unsubscribe from a contact, you will remove the Presence relationship between yourself and that contact. This means you will no longer see the contact's Presence information and that contact will not see yours.
4. To unsubscribe, right click the contact, then select Unsubscribe.

Note: Unsubscribed contacts remain in the contacts list, although no presence information is shown. You must remove the contact to delete that person from your contacts list.