Modifying the Name of Call Centers
To modify the name and caller line ID of your Call Center:
- From the UCEP dashboard, go to Call Centers.
- Click on the Call Center Name you wish to modify.
- Enter the new name within the field.
- In the Caller Line ID enter your preferred name as you would want the name to appear on the phones display.
- Click the Save button.
Please Note: It is required to populate at least one character in these fields.