Modifying the Name of Call Centers

To modify the name and caller line ID of your Call Center:

1. From the UCEP dashboard, go to Call Centers.
2. Click on the Call Center Name you wish to modify.
3. Enter the new name within the field.
4. In the Caller Line ID enter your preferred name as you would want the name to appear on the phones display.

Please Note: It is required to populate at least one character in these fields.

5. Click the Save button.