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Home | Administrators | Admin Portal (UCEP) Videos

Admin Portal (UCEP) Video

Table of contents

  • Getting Started
  • Auto Attendants
  • Hunt Groups
  • Group Services
  • Call Types and Feature Access Codes
  • Help and Resources
 

Getting Started

Introduction and Login | Dashboard Overview | Managing Your Main Line | Resetting Users Web Portal and Voice Portal Passwords

Auto Attendants

Intro to Auto Attendants | Recording Custom Auto Attendant Greetings Prior to Install | Edit Auto Attendant Dialing Menu Options | Creating a Time Schedule | Creating a Holiday Schedule | Setting Up Temporary “Night Mode” for Meetings/Early Closures

Hunt Groups

Introduction to Hunt Groups | Modifying the Hunt Group Name | Modifying Hunt Group Settings | Modifying Assigned Users to the Hunt Group

Group Services

Call Park | Call Pickup | Calling Plans | Incoming Calling Plan | Outgoing Calling Plan | Departments | Call Detail Records | Disaster Redirect | Directory

Call Types and Feature Access

Call Types | Feature Access Codes

Help and Resources

Help and Resources

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  • Getting Started
  • Help Topics
    • Phones & Voicemail
    • Business Apps
    • Webex
    • Call Center
    • Portals
    • For Administrators
  • Downloads & Links
  • Webinars
  • Contact Us