Admin Portal (UCEP) Video
Getting Started
Introduction and Login | Dashboard Overview | Managing Your Main Line | Resetting Users Web Portal and Voice Portal Passwords
Auto Attendants
Intro to Auto Attendants | Recording Custom Auto Attendant Greetings Prior to Install | Edit Auto Attendant Dialing Menu Options | Creating a Time Schedule | Creating a Holiday Schedule | Setting Up Temporary “Night Mode” for Meetings/Early Closures
Hunt Groups
Introduction to Hunt Groups | Modifying the Hunt Group Name | Modifying Hunt Group Settings | Modifying Assigned Users to the Hunt Group
Group Services
Call Park | Call Pickup | Calling Plans | Incoming Calling Plan | Outgoing Calling Plan | Departments | Call Detail Records | Disaster Redirect | Directory
Call Types and Feature Access
Call Types | Feature Access Codes
