Unity Call Center Agent – Consulted Transfer

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Unity Call Center Agent – Blind Transfer

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Unity Call Center Agent – Configuring Click to Dial

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Unity Call Center Agent – Conference Calls

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Unity Call Center Agent – Sending Calls Directly to Voicemail

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Unity Call Center Agent – Holding and Resuming Calls

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Unity Call Center Agent – Ending Calls

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Unity Call Center Agent – Answering Calls

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Unity Call Center Agent – Placing Calls

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Unity Call Center Agent – Managing ACD States

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